Selected projects.

A large Swiss cantonal bank was looking to evolve its mobile banking app, used by a significant client base. The challenge: maintain a high level of trust while modernising the experience and clarifying the most-used journeys.

Evolving a mature application without disrupting existing user habits, while making the interface more legible, faster to use and better aligned with current mobile banking standards.

Analysis of critical journeys, functional UX framing, interactive prototyping and iterations with product and development teams. The work relied on a coherent design system, designed to industrialise components and ensure consistency across screens.

A modernised experience, simplified journeys, and a design system framework that can be leveraged for future evolutions.

A Swiss federal office wanted to redesign an internal business tool used daily by employees with very varied profiles and digital maturity levels. The tool structured a complex regulatory workflow.

Structuring a dense, regulated workflow into a comprehensible experience, without abusively simplifying the business matter, while fitting within an existing UI framework imposed by the IT department.

EPIC framing by personas, business alignment workshops, high-fidelity prototype based on the existing framework, and educational documentation to support adoption by users with varied digital maturity.

A prototype validated internally, documentation ready to serve as training material, and a functional framing directly exploitable by development teams.

A high-end Swiss watchmaking house was using an ageing back-office CRM internationally, employed daily by boutique teams to manage client relationships and timepiece tracking.

Redesigning a business tool without disruption for existing users, while raising the level of legibility and visual credibility expected of a luxury brand, and delivering specifications usable by an English-speaking development team.

In-depth UX audit of critical journeys, structured wireframes, high-fidelity desktop prototypes and frontend specifications written in English. Particular attention was paid to typographic hierarchy and the visual rhythm of the interface.

A redesigned CRM, better aligned with the brand's visual standards, and a set of specifications ready to be implemented by technical teams.

A Swiss public transport actor wanted to redesign its institutional and editorial website, the main communication channel for local authorities, partners and the general public. The existing site was fragmented and hard to maintain.

Unifying a sitemap fragmented by years of successive additions, clarifying editorial hierarchy, and structuring a sustainable design system that internal teams could maintain without systematically calling on an external studio.

Upstream information architecture work, redesign of the typographic system and editorial templates, set-up of a documented Figma design system, and training of internal teams on its use.

A clearer site, an editorial system that holds up over time, and increased autonomy for internal teams to evolve the content.

An international humanitarian organisation based in Switzerland was looking to increase the conversion rate of its online donation flow, on which a significant share of its annual resources relied.

Building a fast and reassuring donation journey, able to accommodate both recurring and one-off donors, while respecting strong accessibility constraints (WCAG AA) and multi-currency compliance.

UX framing of the journey, accessibility audit, prototyping of critical steps (amount selection, cause selection, finalisation), and set-up of a design system aligned with the organisation's identity.

A more fluid donation journey, compliant with accessibility standards, and industrialised through a design system reusable across future campaigns.